PRIVACY POLICY

How we collect, use, and protect your personal information.

We collect information you provide directly to us, including your name, email address, shipping address, phone number, and payment information when you make a purchase. We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and browsing behavior through cookies and similar technologies.

We use the information we collect to process and fulfill your orders, communicate with you about your purchases and account, send promotional emails and newsletters (with your consent), improve our website and services, prevent fraud and ensure security, and comply with legal obligations. We will never sell your personal information to third parties.

We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, shipping orders, and sending communications. These providers are contractually obligated to protect your information and use it only for the purposes we specify. We may also disclose information when required by law or to protect our rights.

We implement industry-standard security measures to protect your personal information, including SSL encryption for data transmission, secure payment processing through PCI-compliant partners, and restricted access to personal data. While we strive to protect your information, no method of transmission over the internet is 100% secure.

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, analyze site traffic, and deliver personalized content. You can control cookie settings through your browser preferences. Disabling cookies may limit some functionality of our website.

You have the right to access, correct, or delete your personal information. You can update your account information at any time through your account settings. You may unsubscribe from marketing emails by clicking the unsubscribe link in any promotional email. To request deletion of your account and personal data, please contact our support team.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order-related information is retained for a minimum of 5 years for accounting and legal purposes.

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a revised effective date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@isitr.net. You may also reach us through our Contact page or by mail at our business address in Dubai, UAE.

Last updated: February 2026